Are you a SU Student? ACS supports SU staff and related hardware and software. If you are a student seeking IT help, please reach out to the IT staff in your school or college, or contact the ITS Service Center.
Administrative Computing Services
410 South Crouse Ave
Syracuse, NY 13210
Please Note that 410 South Crouse Ave is only accessible by ITS staff members. If you plan to come to our offices, please coordinate with one of our techs so someone can meet you to let you in.
email acshelp@syr.edu
phone 315.443.2677
To submit a request for IT assistance, please use the form located on the Create a Help Ticket page, or send an email to acshelp@syr.edu. You can also call the Help Desk at 443-2677.
ACS Organizational Chart [PDF] or ACS Organizational Chart (Accessible) [DOC]
ACS Staff List
| Name | Title | Phone | |
|---|---|---|---|
| Abdella, Ray | Computer Consultant II | rjabdell@syr.edu | 315.443.2677 |
| Bombardo, Jim | Systems Administrator | jabombar@syr.edu | 315.443.2965 |
| Camacho, José | Manager | jjcamach@syr.edu | 315.443.3872 |
| Fava, Guy | Systems Administrator | gafava@syr.edu | 315.443.2677 |
| Glennon, Shannon | Computer Consultant II | srglenno@syr.edu | 315.443.2677 |
| Harrington, Ryan | Computer Consultant | rmharrin@syr.edu | 315.443.2677 |
| McCool, Patrick | Computer Consultant II | pmccool@syr.edu | 315.443.2677 |
| Nguyen, Thao | Computer Consultant II | dnguye02@syr.edu | 315.443.2677 |
| Ortiz, Richard | Computer Consultant | riortiz@syr.edu | 315.443.2677 |
| Patterson, Jen | Computer Consultant II | jepatter@syr.edu | 315.443.2677 |
| Pflanz, Peter | Associate Director | pdpflanz@syr.edu | 315.443.2677 |
| Sallie, Brian | Computer Consultant II | bjsallie@syr.edu | 315.443.2677 |
| Scheftic, Mike | Computer Consultant II | scheftic@syr.edu | 315.443.2677 |
| Upwood, Chris | Computer Consultant | caupwood@syr.edu | 315.443.2677 |
| Warne, James | Director | jdwarne@syr.edu | 315.443.4514 |