Information Technology Services reminds you that beginning Feb. 11, residential, business and wireless consumers within the existing 315 area code in Central New York will have to dial 10 digits when making a telephone call. The additional dialing is required as a result of the introduction of the new 680 area code, which will take effect in March.
The creation of the new area code allows telephone companies to accommodate the increasing need for telephone numbers in Central New York and also anticipates future demand.
The new area code will cover the same geographical area as the 315 area code. Because more than one area code will serve the same geographic area, if you have a 315 or 680 phone number, you’ll need to enter the area code for all calls—including calls within the same area code. To complete local calls from a phone with a 315 or 680 area code—including from University-owned landlines and cell phones—the new calling procedure requires you to enter the area code and seven-digit phone number.
Important facts you should know include:
• Calls to reach 911 Emergency Service will remain three digits. The same goes for 211, 411, 511 and 811 services.
• Current telephone numbers, including current area code, will not change.
• Consumers will continue to dial 1 + area code + telephone number for all calls to other area codes.
• What is now a local call will continue to be a local call.
• The new overlay area code will not affect the price of a call, or the price of other telephone services.
• The new dialing procedure will not affect calls made on campus from one University phone to another. Continue to make these calls using 3 + SU extension.
In addition to including the area code when you dial local calls, you should make sure to use your complete 10-digit number (area code + seven-digit local telephone number) when giving the number to friends, family, business associates and others. Also, be sure to update your contact list, and reprogram any automatic dialing equipment you have. For details and more information, visit the New York State Public Service Commission and Verizon.