Contact

Are you a SU Student? ACS supports SU staff and related hardware and software.  If you are a student seeking IT help, please reach out to the IT staff in your school or college, or contact the ITS Service Center.

Administrative Computing Services
410 South Crouse Ave
Syracuse, NY 13210

email acshelp@syr.edu
phone 315.443.2677

To submit a request for IT assistance, please use the form located on the Create a Help Ticket page, or send an email to acshelp@syr.edu.  You can also call the Help Desk at 443-2677.

Organization Chart  ACS Organizational Chart [PDF] or ACS Organizational Chart (Accessible) [DOC]

ACS Staff List

NameTitleEmailPhone
Abdella, RayComputer Consultant IIrjabdell@syr.edu315.443.2677
Bombardo, JimSystems Administratorjabombar@syr.edu315.443.2965
Camacho, JoséManagerjjcamach@syr.edu315.443.3872
Fava, GuySystems Administratorgafava@syr.edu315.443.2677
Glennon, ShannonComputer Consultant IIsrglenno@syr.edu315.443.2677
Harrington, RyanComputer Consultantrmharrin@syr.edu315.443.2677
McCool, PatrickComputer Consultant IIpmccool@syr.edu315.443.2677
Nguyen, ThaoComputer Consultant IIdnguye02@syr.edu315.443.2677
Ortiz, RichardComputer Consultantriortiz@syr.edu315.443.2677
Patterson, JenComputer Consultant IIjepatter@syr.edu315.443.2677
Pflanz, PeterAssociate Directorpdpflanz@syr.edu315.443.2677
Sallie, BrianComputer Consultant IIbjsallie@syr.edu315.443.2677
Scheftic, MikeComputer Consultant IIscheftic@syr.edu315.443.2677
Upwood, ChrisComputer Consultantcaupwood@syr.edu315.443.2677
Warne, JamesDirectorjdwarne@syr.edu315.443.4514